Concept of organizational behavior
Foundations of OB
Contextual perspective of OB - HR Approach, Productivity Approach, Interactionalism Approach, Contingency Approach, System Approach
Environmental context of OB - Globalization, diversity and ethics
Theoretical Frameworks - Cognitive Framework, Behavioristic Framework, Social cognitive framework.
Meaning and definition of perception
Nature and importance of perception
Sensation verses Perception
Subprocesses of Perception
Perceptual Selectivity and Organization - Attention Factors in Selectivity, Perceptual Organization
Social perception - Characteristics of Perceiver and Perceived, stereotyping, Halo Effect;
Attribution - Attribution Theory, Locus of Control Attributions, Other Attributions, Attribution Errors
Impression Management -Concept
Process of Impression Management
Employee Impression Management Strategies
Link between perception and decision making in organizations
Individual differences and organizational constraints
Unit 4: Personality and Attitudes
Concept of Personality
Hofstede’s Framework of Personality
Approaches to Understaning
Personality Traits and Dimensions
Cattel’s 16 Personality Factors (16PF)
The “Big Five” Personality Theory
Personality Profiling Using DISC (Dominance, Influence, Steadiness, compliance) methodology
Fundamental Interpersonal Relations Orientation Behavior
Personality Traits - Locus of Control, Authoritarianism, Dogmatism, Machiavellianism, Risk
Propensity, Self-esteem, Self-monitoring
Concept of Attitudes
Components of Attitudes
Functions of Attitudes
Changing Attitudes - Barriers to changing attitudes
Providing New Information, Use of Fear, Resolving Discrepancies, Influence of Friends or Peers, The Coopting
Approach
Organizational commitment - Meaning and dimensions (Affective, Continuance, and normative)
Guidelines to Enhance Organizational Commitment;
Organizational Citizenship behaviors (OCBs): Concept.
Unit 5: Positive Organizational Behavior
Concept of Positive Organizationl Behaviour
Optimism – Dimensions of Optimism,Optimism in the workplace, Hope, Subjective
Well-Being (SWB), Resiliency
Emotional Intelligence – Role of Emotion, Role of Intelligence, Meaning of Intelligence, Emotional Intelligence in the Workplace;
Self-Efficacy – Meaning, Process and Impact of Self-Efficacy, Sources of Self-Efficacy, Implications for Self efficacy
in the work place.
Unit 6: Motivation and Stress Management
Work motivation theories
Motivational application through job design
Motivational application through goal setting.
Meaning and definition of stress
Work Stress Model –Individual Level Stressors, Group Level Stressors, Organizational level Stressors, Extra-Organizational Stressors
Stress Management – Individual Strategies, Organizational Strategies, Employee Assistance Programs (EAPs)
Stress and Performance
Unit 7: Groups and Teams in Organizations
Concept of Groups and Group Dynamics
Stages of Group Development
Group Structure – Roles, Norms, Status , Size, cohesiveness
Group Decision making
Concept and nature of Teams
Types of Teams
Creating Effective Teams
Unit 8: Leadership
Concept of Leadership
Traditional theories of Leadership –
Trait Theories
From Traits to States and Skills Development
Group and Exchange Theories of Leadership
Contingency Theory of Leadership
Path-Goal Leadership theory
Modern Theoretical Processes of Leadership –
Charismatic Leadership
Transformational Leadership
Social Cognitive Approach
Substitutes for Leadership
Authentic Leadership
Contemporary issues in leadership
Interactive communication in organizations
Interpersonal communication – Oral Communication, Written communication, Nonverbal communication
Organizational communication – Concept, Factors influencing organizational communication
Communication Roles
Communication Policies and Communication Audit
Current issues in communication
Concept and nature of conflict
Changing views of conflict
Functional and Dysfunctional conflict
Process of conflict
Levels of conflict
Conflict resolution strategies
Unit 10: Organizational Change and Development
Concept
Forces of change
Resistance to change
Approaches to managing organizational change
Concept and characteristics of Organization Development (OD)
OD values
OD interventions at individual, group and organizational level